Privacy Policy

Studio Lumex places great value on handling your data carefully. In this privacy policy you can read what data we collect when you visit our website or contact us, what we use it for, who we may share it with, and what rights you have.

1. Who is responsible for your data?

Studio Lumex is the data controller for the personal data collected through this website and through contact with us.

Studio Lumex
Attn: Luuk Bremer
Winselingseweg 79
6541 AH Nijmegen
The Netherlands

Email: info@studiolumex.nl
Phone: +31 6 40981365
Chamber of Commerce (KvK): 83981683
VAT: NL003906873B37

2. What data does Studio Lumex collect?

Studio Lumex works exclusively with business clients (B2B). We only collect data that you provide to us yourself, for example via the contact form on our website, by email, by phone or via WhatsApp. This includes:

• Name
• Email address
• Phone number
• Company name
• Project information (such as product descriptions, requirements and planning)
• Any other information you enter in the contact form
• Information you provide when booking an introduction call via Calendly

We do not collect any special categories of personal data (such as health data, race or political views), nor do we ask for them.

3. What do we use this data for?

Studio Lumex uses your data for the following purposes:

• Responding to your contact request
• Scheduling and holding a no-obligation introduction call
• Preparing and sending quotes
• Communication about current or future projects
• Carrying out agreements we enter into with you or your company
• Our administration, including invoicing
• Complying with legal obligations (for example, tax record-keeping requirements)

4. Who do we share your data with?

Studio Lumex only shares your data with parties that are necessary for running the business. We currently use the following processors:

• Netlify — for hosting this website and processing submissions via the contact form.
• Calendly — for scheduling introduction calls via our website. Calendly processes the data you enter when booking in accordance with its own privacy terms.
• Microsoft 365 — for email correspondence and the storage of business correspondence.

We have made appropriate agreements with these parties regarding the protection of your data. Studio Lumex never sells your data to third parties and does not use it for any purpose other than those described above.

Should Studio Lumex start using new tools or services in the future that process personal data, this privacy policy will be updated accordingly.

5. How long do we keep your data?

Studio Lumex does not retain personal data for longer than is necessary for the purposes for which it was collected.

6. Your rights

You always have the right to:

• Request access to the personal data we process about you
• Have incorrect or incomplete data corrected
• Have your data deleted
• Object to the processing of your data
• Receive your data in a portable format (data portability)
• Withdraw previously given consent

Would you like to exercise one of these rights? Send an email to info@studiolumex.nl. We will respond to your request within a reasonable period.

7. Complaints

Do you have a complaint about the way Studio Lumex handles your personal data? Please contact us first so we can look for a solution together. You also always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Changes to this privacy policy

Studio Lumex may update this privacy policy from time to time, for example when new services or tools are introduced. The most current version can always be found on this page.

9. Contact

Do you have questions about this privacy policy? Feel free to contact us at info@studiolumex.nl or +31 6 40981365.